“People come in with a shopping list, and they tell me, ‘I need xyz for my kitchen,’” says Yoeli. “We start asking them questions about their lifestyle, how many pots are typically being placed on the stove at once, how much use does their oven get, and so on, until we get to a point where they’ve narrowed down needs to wants and identified their actual needs, not just what everyone else is getting.”
He says it’s very important to take a few days to think about big purchases, and in the end, most customers trim the fat on their budget in one area and spend more in another that will be most helpful or meaningful for them.
The first place people can trim their budgets is on older appliances that are fully functional. “We tell people that just because something is old doesn’t mean it needs to be replaced,” says Yoeli. “If it’s worked well for you and it’s repairable, repair it!” There are other factors to consider, such as energy efficiency, when deciding whether or not to upgrade to a newer unit.
So how does one choose between the myriad brands, models, and features available in the appliance market today? The experts at Town Appliance say that GE remains a mainstay brand for quality and value with cooking and refrigeration, Bosch leads the way with dishwashers, and Hestan has made a name for itself in high-end smart cookware.
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