Why I couldn't patronize my corner grocery
Meir
There was a line snaking halfway through the store. Why was there only one checkout open?
I dashed into the back room. Sure enough, two of my workers were deep in conversation while they loaded a cart, ostensibly restocking the shelves.
“Dave — I need you at the checkout,” I said crisply. “Mikey, that’s great, we could do with this out on the shelves pronto. Guys, it’s Thursday, things are hectic, let’s keep the show moving.”
I’m not a tough boss by nature, but I’ve learned to be assertive. The workers exchanged wry glances and headed off. I leaned against a mound of boxes and caught my breath. Then I plunged back into the frenzy.
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