"Employees perform at the lowest standard you set. When you raise the bar, most will rise to the challenge"
Recap: Michael delineates his partner and manager’s responsibilities and renegotiates terms with his investor.
It’s been four months since we first met, and Foodies, Michael’s kitchenware business, is finally in a good place. The investment will be paid off in 14 months, and Michael’s partner, Josh, and manager, Samantha, are on the same page as he is. Now that the upper management is finally in sync, it’s time to ensure all employees are focused and productive.
“Michael, now you’re going to sit with Josh and Samantha to map out every employee’s obligations,” I tell him.
He nods, taking notes as we speak.
“When you meet, you need to set up a system to ensure each and every staff member’s accountability,” I say.
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