Purely from a professional perspective: Your client left unhappy, and that’s not good for business.
“Your family is beautiful,” I say, walking backward toward my car. “We got absolutely perfect pictures. I’ll edit and send them to you for choosing. Thank you so much, be well!”
And then I face forward and hightail it out of there.
I wish I could have stayed. They had been so accommodating when I was sick, and I really do think she kept her kids home that first day when I had gone and canceled on her. But they came 20 minutes late, wasted more time looking for the bow, and I’m not in a position where I can ask Nachi for any more carpool help.
The Rotbergs are upset right now, but I think when they have their photos, they’ll be okay. And I really don’t think there was any way I could have stayed to make them happy.
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