Empower your business with smart software choices
I’d come back to Michal’s office to discuss technical requirements for the software, hoping to learn more by meeting with her team and a few tenant business owners.
“Exactly!” Baruch chimed in. “It’s great having an in-house team for small requests. But if my employee’s computer breaks, I don’t want to hear about it. She should be able to just let Michal know we need a technician.”
I turned to Tim and Daniel from Michal’s team. “On your end, when a business needs something, how does it work?”
Daniel leaned forward. “Michal usually just texts me the business name and floor. I go down, and they explain what they need. But the requests stack up — and I end up running around trying to help everyone.”
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