Empower your business with smart software choices
“Don’t let this fool you,” he said, motioning toward the row of cubicles behind the glass door. “They’re all busy working on claims. We’re three weeks behind, but they’re making a solid push.”
Levi runs a growing medical billing company that processes insurance claims for dozens of healthcare providers across the Tristate area. It’s a classic behind-the-scenes business: quiet, exacting, and deeply reliant on people who know the ropes.
“I was hoping you could walk me through some ideas,” Levi said. “Lately I keep hearing about AI. And over the past few years, there’s been so much noise about automation, robotic process automation, and all the new stuff that’s supposed to change everything.”
I nodded. “You’re not wrong. There’s a lot out there, and it’s getting more powerful by the day.”
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