These professionals share the news no one wants to hear. Their tips and techniques for navigating tough conversations
DR.Thomas (Tovia) Berk was working as a neurologist at New York University hospital when Mimi, a young newlywed, came into the office with her husband, complaining about neck pain.
“It’s probably nothing serious,” Mimi explained. “I have an old neck injury from when I was in an accident as a teenager. Now I’m a preschool teacher and I bend down a lot to help the kids — that’s probably what’s been making it worse lately.”
Her husband concurred. “We just want to be sure that everything’s all right.”
Dr. Berk looked over her old charts and did a thorough exam. “Well, everything looks good,” he said. “But as long as you’re here, let’s do an MRI to see how your old neck injury looks.”
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